DILR-AI-013 · AI Agents & Automation (Agentic AI)

This course moves learners from simply prompting a language model to designing, building, evaluating and safely deploying autonomous AI agents and no-code automations that plan, use tools and act unattended in real-world workflows.

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What you'll learn

  • Differentiate prompts, fixed workflows and autonomous agents and decide when each is appropriate
  • Explain and trace the perceive–plan–act loop that underpins every agent
  • Design and describe tool schemas and use function calling to let agents act on the world
  • Manage agent memory and engineer multi-step planning with reflection and recovery
  • Integrate private or current knowledge into an agent through retrieval-augmented generation (RAG)
  • Build a working no-code automation that includes AI decision steps, branching and error handling
  • Compare single-agent and multi-agent topologies and outline what orchestration frameworks provide
  • Evaluate agent reliability with test sets and metrics, and implement guardrails & human-in-the-loop checkpoints
  • Optimise an agent for cost, latency or quality and justify trade-offs for a given use-case
  • Deliver a documented, evaluated and guard-railed agent/automation for a real workflow

Curriculum

Module 1: From Prompts to Agents3 topics
  • Spectrum of Autonomy: Prompt, Workflow, Agent
  • Agent Anatomy: The Perceive–Plan–Act Loop
  • Quiz: Module 1: From Prompts to Agents
Module 2: Tool Use & Function Calling4 topics
  • Why Agents Need Tools
  • Designing Tool Schemas & Handling Function Calls
  • Safety in Tool Design
  • Quiz: Module 2: Tool Use & Function Calling
Module 3: Memory, State & Multi-Step Reasoning4 topics
  • Working Context vs Long-Term Memory
  • Planning & Interleaving Reason and Action
  • Reflection & Failure Recovery
  • Quiz: Module 3: Memory, State & Multi-Step Reasoning
Module 4: Retrieval-Augmented Agents3 topics
  • Retrieval as a Tool in the Loop
  • Grounding, Citation & Handling Knowledge Gaps
  • Quiz: Module 4: Retrieval-Augmented Agents
Module 5: No-Code Workflows & Automation4 topics
  • Anatomy of a No-Code Workflow
  • Embedding AI Decision Steps
  • Branching, Error Handling & Human Checkpoints
  • Quiz: Module 5: No-Code Workflows & Automation
Module 6: Single vs Multi-Agent Systems & Orchestration3 topics
  • Choosing the Right Topology
  • Orchestration Frameworks & Coordination Risks
  • Quiz: Module 6: Single vs Multi-Agent Systems & Orchestration
Module 7: Evaluation, Guardrails & Safety3 topics
  • Evaluating Non-Deterministic Agents
  • Stakes Ladder, Guardrails & Human-in-the-Loop
  • Quiz: Module 7: Evaluation, Guardrails & Safety
Module 8: Optimisation & Capstone Integration3 topics
  • Cost–Latency–Quality Trade-Offs & Optimisation Levers
  • Capstone Design Clinic
  • Quiz: Module 8: Optimisation & Capstone Integration

About this course

This course moves learners from simply prompting a language model to designing, building, evaluating and safely deploying autonomous AI agents and no-code automations that plan, use tools and act unattended in real-world workflows.

Prerequisites

  • Fluency writing effective chat-LLM prompts (role/task/context, few-shot examples)
  • Basic familiarity with JSON and reading simple code snippets